/Product

The Story of Spotify Personas

- Mady Torres De Souza Olga Hording Sohit Karol tl;dr: Outlines the development of personas by clustering Spotify listeners based on needs, attitudes, device habits, contexts and other variables, and then understanding the situations people listened to music together. The articles also outlines how these were shared across autonomous teams.

featured in #135

Engineering Guide To Writing Correct User Stories

- Nikita Sobolev tl;dr: This article runs through how to get better with the default user story format, rewrite stories so they become verifiable and how to link user stories with tests, source code, and documentation.

featured in #134

Why Everyone Should Read Support Emails

- Simon Schultz tl;dr: Everyone in a company, irrespective of title, should spend 30 mins per week reading support emails. Why? Support emails... Reflect current state of product & company Kick start internal & customer conversations Are nuanced (vs statistics) and you learn more about your customer Create an increased sense of responsibility and urgency

featured in #132

15 Things You Should Know About Product Managers

- John Cutler

featured in #127

Mastering the Product Demo

- Christopher O' Donnell

featured in #45.1

16 Product Things I Learned at Imgur

- Sam Gerstenzang

featured in #38.1

Manage Your Time Like Google Invests Its Resources: 70 / 20 / 10

- Noah Weiss

featured in #21.1

The Psychology of Notifications

- Nir Eyal

featured in #19.1

The Right Way to Ask Users to Review Your App

- Matt Galligan

featured in #10.1