tl;dr:Lara illustrates a concept of a Manager Voltron: "a crew of people who support you as you grow, each bring a facet of what an imaginary ideal manager for you would be." And even if you can’t imagine how you could help them today, it's guaranteed you will in the future.
tl;dr:Many of us avoid delivering feedback or deliver it too generally. Lara provides an equation of how to provide feedback well: observation of a behavior (e.g. your emails are short) + impact of the behavior (I don't understand your email) + question or a request (can you tell me why you write short emails or can you provide more context in your emails).
tl;dr:When a leader uses this line, it means (1) Your leader can’t / won’t listen or care about this thing, or (2) You need to step up your game and adapt. Lara also lists open questions to ask in place i.e. "What could we try?" or "If you could wave a magic wand, what one thing would you change?"
tl;dr:People are "exhausted and depressed" from the pandemic, police violence, hate crimes. Burn out amongst employees is frequent. Lara outlines how adjusting your upcoming roadmap and leave policies can help.
tl;dr:There are two primary ways we can support direct reports: proactively, by creating a supportive and safe environment, and reactively, responding to individual crises. Lara outlines both.
tl;dr:You don't have to be a manager to sponsor someone. Lara provides a framework of real-life, non-managerial examples facing within the org and outward, and when speaking to your sponsee and to others.
tl;dr:(1) Have a simple response, such as “Oh, I’m so sorry” (2) Don't try and solve their problem or make this about yourself. Ask open questions instead. (3) Mirror their energy, use body language (nod, eye contact) (4) Create silence and space. (5) Consider your role and how to help. (6) Follow up.
tl;dr:A 2017 post - "studies have shown that women (and nonbinary folks) are over-mentored, but under-sponsored." Sponsoring is about "fighting to get somebody a promotion, mentioning their name in an appointments meeting, etc..." Lara outlines examples of what sponsorship looks like, in practice.