Incident Categories I’d Like To See
- Lorin Hochstein tl;dr: If you’re categorizing your incidents by cause, here are some options for causes that I’d love to see used. These are all taken directly from the field of cognitive systems engineering research: (1) Production pressure. (2) Goal conflicts. (3) Workarounds. (4) Automation surprises.featured in #376
Without Prep, Even The Most Scalable And Reliable Developer Tools Can Be Hit With Outages
tl;dr: Get actionable tactics from the experts who built incident response frameworks for Snyk, PagerDuty, New Relic, Netflix, Chef, and Amazon at the DevGuild: Incident Response conference on Nov 15-17. Avoid costly outages - secure your free ticket.featured in #365